What is Salesforce?

Salesforce is the world’s #1 customer relationship management (CRM) platform. We help your marketing, sales, commerce, service and IT teams work as one from anywhere — so you can keep your customers happy everywhere.

What does Salesforce do?

Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps. With Customer 360, you can focus your employees on what’s important right now: stabilising your business, reopening, and getting back to delivering exceptional customer experiences

What is Salesforce used for?

 Attract more buyers using personalised marketing

 Win more customers by getting to know their needs and concerns

 Deliver the amazing shopping experiences your customers expect.

 Respond faster to customer support issues on any channel

 Automate time-consuming tasks by building custom apps