Empower customer-centric growth with Salesforce CRM by unifying marketing, sales, service, commerce, and IT to deliver smarter engagement and a 360-degree customer view
Salesforce unites your marketing, sales, commerce, service, and IT teams from anywhere with Customer 360 — one integrated CRM platform that powers our entire suite of connected apps, built on a foundation of trust, security, and sustainability
Consolidates all customer data for real-time insights and personalized engagement
Natively embedded across sales, service, marketing, and commerce to deliver real-time insights, automate complex workflows, predict customer behaviors, and enable deeply personalized, AI-driven customer experiences without external integrations.
Connects Salesforce with any system, application, or device to create a seamless and scalable digital ecosystem.
Works with ERP, e-commerce, and collaboration tools for a connected digital ecosystem, powered by MuleSoft.
Adapts to industry-specific needs and business growth while promoting sustainability.
Struggling with customer retention?
Salesforce uniquely combines real-time Einstein AI insights with personalized engagement tools, empowering businesses to optimize customer journeys and boost loyalty — with predictive capabilities unmatched by traditional CRM platforms.
Is your sales pipeline underperforming?
Salesforce accelerates conversions through native AI-powered lead scoring and intelligent recommendations, maximizing sales efficiency without relying on external plugins, and enabling data-driven decisions across industries.
Overwhelmed by disconnected customer data?
Only Salesforce offers a unified 360° Customer View natively integrated across marketing, sales, service, and IT, aligning teams seamlessly and improving execution strategies across the entire customer lifecycle.
Need industry-specific solutions?
Salesforce delivers dedicated Industry Cloud CRM solutions — such as Salesforce for Healthcare, Salesforce for Financial Services, Salesforce for Manufacturing, and Salesforce for Education — each optimized with best practices, compliance frameworks, and specialized workflows to accelerate time-to-value.
